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The payment is confirmed between us and the payment processor, not through this page. As soon as that confirmation lands, the copy is issued to the name you gave and you receive the download link.
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Payment confirmation usually arrives within seconds, occasionally within minutes.
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The copy is issued to the licence holder: the name and serial appear on every page and in the metadata.
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You receive a download link by email, valid for 30 days and up to 10 downloads.
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If the email has not arrived within 15 minutes, check your spam folder, then write to us — we can find the order by address.
You are entitled to the new version of the document if it is revised within 12 months of purchase, at no extra cost.